Do you have experience in a customer focused administrative environment? Do you consider yourself to be IT literate? Are you based in or around Coalville?
If the answer is "Yes", then Holcim are looking for someone like you to join as a Customer Service and Logistics Representative, to support the sales order team. The team is undergoing a pivotal change, providing an exciting time for a new team member to be part of developing a new way of working. The successful applicant will be someone who considers themselves to be a team player, open minded and resilient.
Role - Customer Service and Logistics Representative
Pay - £12.60ph
Location- Holcim, Bardon Hill, Coalville LE67 1TD (100% office based)
Shift pattern- Mon-Fri, 40 hours per week, 08:00-17:00 (1 hour unpaid break daily)
Duration- 6 months initially with the view to extend or offer a permanent position based on good performance
Start date - ASAP (within 1-2 weeks)
Responsibilities:
Accepting orders via telephone from new and existing customers
Accepting orders via an online portal
Managing the input of orders and ensuring availability of product
Offering customer support to stakeholders
Communicating with internal and external contacts in a clear and efficient manner
Providing resolutions to all queries raised
Signposting stakeholders in the right direction for queries you are unable to resolve
Handling any complaints in a quick and effective manner
Collaborating data into IT systemsExperience needed:
Prior experience in a customer facing administrative role
Capacity to operate with minimal supervision
Strong IT literacy skills with MS Office
Experience with in house IT systems
Confident telephone manner
Strong verbal and written communication skills
Excellent interpersonal skills
Great attention to detail
Open minded towards change, new processes and improvement initiatives Benefits:
Advice and editing on your current CV
Dedicated team throughout your journey within the role
Paid holiday
Exclusive online services including restaurant and retail discounts
Chance to receive £300* for referring a friend
Opportunity for progression into permanent roles
Competitive rates of payDoes this role sound interesting? Apply today and a team member will be in contact if you meet our requirements.
All applicants are subject to vetting checks including but not limited to: Right to work check, Medical assessment and reference check.
Randstad Business Support is acting as an Employment Business in relation to this vacancy