The
Belfry has undergone a major expansion and renovation with an investment of
over £80 million, marking an exciting chapter in our history. The resort has
been transformed with the addition of The Masters Suite, a stunning new event
space, a state-of-the-art leisure club plus a host of other enhancements that
elevate the Belfry experience like never before.
We
believe in taking care of our team just as much as we do our guests. That's why
we were named in the Caterer’s Top 30 Best Places to Work.
The
Golf Academy
The
Driving Range at the PGA National Golf Academy England is a cutting-edge golf
destination where technology and passion for the game come together. Featuring
a 35-bay Toptracer range and five high-tech studios equipped with the latest
club-fitting and coaching technology, it delivers a truly world-class
experience for golfers of all abilities. With over 6 million golf balls hit
every year, the range buzzes with energy and activity. Our team plays a crucial
role in bringing this experience to life, supporting everything from ball
collection and customer service to professional golf coaching and precision
club fitting. It’s a dynamic environment for anyone who loves golf and creating
memorable guest experiences.
Salary
The salary for this
role is £12.71 per hour, plus tips.
Key Responsibilities:
·
Deliver excellent
customer service at the Golf Academy desk, handling bookings, payments, and
enquiries
·
Ensure smooth
day-to-day running of the driving range, including opening/closing procedures
·
Operate and maintain
ball collection equipment to keep full stock available
·
Promote academy
services and upsell to maximise revenue
·
Follow all
procedures, health & safety guidelines, and complete required checklists
·
Maintain high
standards of appearance, punctuality, and equipment care
·
Support the wider
team with additional tasks as needed
About you:
You will be a well-rounded team player, with a
can-do attitude and eye on the commercials. You will also have the following:
· A good working knowledge of golf equipment
· Excellent communication and interpersonal skills for effective customer
interaction
·
Passion for golf and commitment to enhancing player
performance
Belfry Benefits
Learning & Development
We invest in our people through hands-on coaching,
mentoring, and a wide range of in-house training, supported by our online
learning hub, The Belfry Campus. Apprenticeships across multiple roles offer
nationally recognised qualifications, while our LEAD development programme
supports career progression from entry level to senior leadership. We proudly
promote from within wherever possible, with clear development pathways to help
you reach your full potential.
Wellness
Your wellbeing matters. In partnership with The Burnt Chef
Project, we offer mental health support and funded counselling, alongside life
assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream
helps you manage your earnings and savings, while our Cycle2Work scheme and
discounted gym memberships encourage a healthy lifestyle.
Showing Our Appreciation
We recognise and reward our teams through the Belfry
Awards, long service recognition, loyalty rewards, and additional holidays.
Enjoy generous discounts across the resort for you, friends, and family, plus
everyday savings through Perkbox. Free onsite parking and complimentary meals
during shifts are also provided.
Making a Difference
Sustainability and community are at the heart of what we
do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism,
and GEO certifications. Our ESG led approach drives meaningful community impact
and charitable fundraising, alongside our commitment to environmental
stewardship.
Our Values
Working here means being part of a supportive, values
driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions,
Better Together, and Deliver Every Day - guide how we work, support one
another, and succeed together.