Company:
IRCA is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers (e.g. CPG). Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery/pastry ingredients.
The Company, headquartered in Italy, is becoming a global leader in the semi-finished ingredients industry, with 22 manufacturing facilities in Europe, US and Vietnam, 2.400 + employees and a combined €1 billion in revenues.
What We Offer
IRCA fosters a dynamic environment, embracing diversity and valuing diverse perspectives and international experiences, offering a stimulating context. We promote professional growth by providing tailor-made development programs and career advancement opportunities locally and internationally.
With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective. Joining our team means becoming part of a global community of passionate professionals dedicated to making a difference.
If you are looking for stimulating challenges and the chance to contribute your ideas for process improvement in an ever-growing company, IRCA is the right place.
Purpose of Position:
We are currently recruiting for a motivated and detail-oriented Transport Planner to join our small Supply Chain Team on a permeant, full-time basis. This role is vital in ensuring timely and accurate delivery of customer orders, both domestically and internationally. You’ll play a key part in coordinating logistics, managing documentation, and working closely with hauliers and third-party warehouses.
Key Responsibilities
* Daily communication with various hauliers and 3PL warehouses accurately to ensure orders are picked and collected on time to meet the customer orders delivery dates.
* To ensure clear and concise communication with Irca Customer Care function with reference to order status and transportation plans.
* To ensure all UK, European and worldwide transportation is ordered in line with the business hauliers.
* To create all despatch documentation for the warehouse in line with any customer or business requirements.
* Support and manage export documentation process with the relevant departments.
* Accurately manage and support with information required for daily / weekly / monthly updates for OTIF, customer complaints and customer returns.
* Manage customer complaints for logistics and warehousing on Intelex (ZL’s) including investigations and customer responses.
* To request haulier quotations to ensure we are receiving competitive prices.
* Ensure haulier purchase orders are raised both accurately and in a timely manner and assist with any payment queries.
Technical Skills & Experience
* 2 years minimum working experience in a similar role.
* Experience in working with M3 in a manufacturing context is an advantage but full training will be give
* Excellent communication and interpersonal skills.
* The ability to integrate and work effectively with others in a changing environment.
* High level of attention to detail, strong organizational, analytical, problem solving and administrative skills.
At Irca, we believe that diversity is a fundamental value and a source of strength and innovation. We are committed to fostering an inclusive environment where all employees, regardless of race, ethnicity, gender identity, sexual orientation, age, ability, religion, nationality, or any other dimension of diversity, feel welcomed, valued, and respected and encourage people of all natures to apply.
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