1. Opportunity to work for a leading not-for-profit business
2. Competitive hourly rate and weekly pay
About Our Client
Our client is well-established entity within the not-for-profit field and they are looking for an experienced Temporary Customer Service Advisor to join their Stockport team on an on-going temporary basis with the possibility of going perm.
Job Description
As a Temporary Customer Service Advisor you will:
3. Answering calls and handling call-center type queries related to customer well-being.
4. Liaising with third parties to better support the customer.
5. Providing compassionate and empathetic care for our customers' overall well-being.
6. Updating CRM systems with accurate customer information.
The Successful Applicant
To be successful in this role:
7. Experience within a customer service based role (1 year or more)
8. Strong written and verbal communication skills
9. A passion for customer service and a desire to resolve queries through to completion
10. Demonstrable experience of working and delivering daily, weekly and monthly targets
11. Excellent problem-solving skills, with great attention to detail
12. Fully flexible to work different shift patterns across 5 out of the 7 days, 6:00am - 16:00pm, 13:00 - 10:00pm and then 10:00pm - 06:00am.
Offer of employment will be subject to a successful DBS check. A Full UK Driving License is essential for the role.
What's on Offer
In return, our client can offer:
13. Immediate start
14. Weekly pay
15. Possibility of being made perm
16. Good opportunity for internal career progression