Field Service Manager, Imaging Systems
Locations: Hertford, Stevenage, Letchworth, Hitchin, Welwyn Garden City, Hatfield, St Albans and Ware.
Base pay range
* Basic Salary: £60,000 to £70,000
* Pension
This vacancy is being advertised by TRS Consulting Services Limited. The services advertised by TRS Consulting Services Limited are those of an employment agency and / or employment business.
Responsibilities
* Manage a team of Field Service Engineers
* Build and nurture relationships with key customers
* Attend meetings and provide customer care
* Ensure the delivery of يت KPIs set out in SLAs, including resource utilisation, PPM delivery, team and customer satisfaction
* Maintain financial delivery within set budgets
Qualifications
* Experience as a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader
* Experience managing Service Engineers from high‑technology capital‑equipment sectors (laboratory, medical, security, print press, defence, radar, etc.)
* Commercial skills and business flair
* Ability to foster key customer relationships
* Capability to support and motivate a field service team, develop new revenue streams and increase market share across a broad product portfolio
Seniority / Employment Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Engineering, Management, and Customer Service
Industries: Appliances, Electrical, Electronics Manufacturing, Electrical Equipment Manufacturing, Medical Equipment Manufacturing
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