We have a fantastic opportunity to join our Voids Team as a Multi-Skilled Maintenance Technician (Carpenter). This is your chance to really make a difference to our customers by conducting quality repairs such as carpentry, locksmith, glazing, framing and other associated areas to their homes. We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits. Requirements Outline of Key Responsibilities Ability to diagnose faults and rectify effectively; repairs carried out on first visit wherever possible Maintain an awareness of all company policies and procedures, including the tenant handbook Identify any repairs that are not landlord responsibility and bring them to the attention of the line manager Where additional works are required, the ability to provide clear information as to work, duration and materials required Provide an exceptional level of customer service to our residents and stakeholders at all times We are looking for someone who has Either NVQ level 3 Carpentry/multi-skilled or similar Experience working in a repairs/maintenance environment Full driving licence Good customer care skills Competent user of I.T. Benefits In return, we are offering An annual salary of £36,990.20 plus a company van and fuel card Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year Pension – between 7% - 12% dependant on individual contribution Life assurance - a payment of X3 your salary. Annual Flu Jab - provided each winter to all employees. Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points Competitive medical cashback plan At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form.