1. Immediate Start Available
2. Potential To Go Permanent
About Our Client
The client are a well know business based in Dover, you will be working within a large supportive team.
Job Description
3. Respond to inbound calls and emails promptly, providing accurate and helpful information.
4. Assist in booking travel
5. Offer practical guidance and support to clients based on their individual needs and circumstances.
6. Maintain detailed and accurate records of all interactions in the system.
7. Work collaboratively with internal teams to ensure clients receive the best possible service.
8. Handle information with confidentiality and professionalism.
9. Escalate complex cases to the appropriate team or manager when required.
The Successful Applicant
A successful Customer Service Advisor should have:
10. Previous experience in a customer service advisor or support role.
11. Strong communication skills, both written and verbal.
12. Excellent organisational abilities and attention to detail.
13. Empathy and a client-focused approach.
14. Ability to manage multiple tasks effectively in a fast-paced environment.
15. Proficiency in using computer systems and databases.
16. A commitment to maintaining confidentiality and professionalism.
What's on Offer
17. Fixed-term contract with the potential for a permanent role.
18. Generous holiday allowance and a supportive work environment.
19. Convenient location in Dover with access to local amenities.