Role: Pega Business Analyst
Location: Glasgow, UK (Remote)
Job Type: Contract
Great communication skills and have the ability to work on their own in a challenging project.
* Would be really good if they have some Pega experience.
* Experience with confluence and Jira.
* Can comfortably engage with a variety of stakeholders at different levels.
* Create customer/user journeys for critical business applications,
* Test Pega solutions to ensure they meet requirements and are fit for purpose. Assist in the preparation of user and system test plans.
* A sound understanding of business analysis methodologies and documentation
* Ability to manage relationships with business partners and 3a parties
* Experience of business analysis delivering quality artefacts on budget and on time
* A sound understanding of the Financial Services industry would be of benefit, including business, operating and technology models
* Have previous experience of process documentation and re-engineering
* Gather and document business requirements and processes.
* Support configuration of Pega applications to meet business needs.
* Work closely with Pega developers to implement functionality and ensure business are comfortable with outcomes.
* Facilitate workshops and meetings with stakeholders.
* Collaborate with cross-functional teams to ensure alignment
* Provide training and support to end users on Pega applications (where applicable).
* Develop and maintain technical documentation including flowcharts, diagrams, and operational guidelines.
* Manage support model documentation and user lifecycle management documentation.
* Works with internal / external stakeholders and suppliers to establish requirements, acquire agreement and define acceptance tests
* Ensures traceability between agreed requirements and the completed design