Join to apply for the Salesforce Administrator role at Yolo Group
Join to apply for the Salesforce Administrator role at Yolo Group
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Our Enterprise Solutions department is growing, and we are looking for new talent to join us on our journey!
As a Salesforce Administrator, you will be responsible for the daily management, configuration, and optimization of the Salesforce platform to meet the needs of business stakeholders. You’ll work closely with various teams to ensure seamless user experience, system performance, and data accuracy. You will oversee user access, create reports and dashboards, maintain custom fields and objects, and implement system enhancements. Additionally, you will provide ongoing support, troubleshooting, and training to end users to ensure the continued success and adoption of Salesforce across the organization.
* Business Process Product Delivery: Assist in the customization of the Salesforce product to provide a quality service that empowers Yolo colleagues to deliver their responsibilities.
* Salesforce Delivery Team: Collaborate within the Salesforce team, utilizing an agile methodology, to create and manage tickets from inception to completion.
* Business Analysis: Conduct detailed business analysis of stakeholders requirements, translating these into actionable documents such as process diagrams and user stories.
* User Support: Provide first-level support to Salesforce users, addressing inquiries, and troubleshooting issues promptly.
* Data Management: Maintain and update Salesforce data, ensuring accuracy, completeness, and consistency across the platform.
* Reports and Dashboards: Generate standard and ad-hoc reports and dashboards to enable data-driven decision- making for various teams.
* Security and Access Management: Ensure data security and access control measures are maintained in compliance with company policies and best practices.
* Continuous Improvement: Stay up-to-date with Salesforce updates and new features, providing input on best practices and process improvements.
Your background and mindset
* 4+ years of total IT experience with at least 2+ years of Salesforce admin experience
* Salesforce Certifications: Salesforce Administrator (Required), Advanced Administrator, Sales Cloud, Service Cloud (preferred bonus)
* Strong understanding of Salesforce platform features, capabilities, and limitations. Knowledge of Salesforce customization tools, data management, and security.
* Ability to analyze complex business requirements and translate them into practical solutions using Salesforce functionalities.
* Excellent communication skills to interact with users and train them on Salesforce usage and best practices.
* Collaborative attitude to work effectively with cross-functional teams and stakeholders to implement solutions that align with business goals.
* A keen eye for detail to ensure data accuracy and consistency within the Salesforce system.
* A commitment to staying updated with the latest Salesforce features, best practices, and industry trends.
Please note, we don't offer relocation support for this position!
Benefits for you
* Learning & Growth. Personal L&D budget, internal and external training, company-wide knowledge-sharing sessions, smooth onboarding experience through Yolo Takeoff, and plenty of career development opportunities.
* Slice of Yolo. A unique chance to invest in Yolo Group's venture fund, support the startups shaping our ecosystem, and grow alongside the businesses you believe in.
* Wellbeing. Monthly sports allowance, paid wellness days, private health insurance, and mental health support - a balanced work-life approach to support both physical and mental wellbeing.
* Milestones & Moments. Extra paid time off for your birthday, work anniversaries, marriage, child’s first school day, and other personal and professional milestones.
* Workplace Experience. Modern offices, top-notch equipment, and all the coffee, snacks, and drinks you need to stay fueled and perform at your best, whether you’re remote or in-office.
* Legendary Events. Annual Yolo Gala, summer parties, quarterly Meet & Mingle and regular team events - a mix of formal gatherings and spontaneous celebrations to keep the team spirit high.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
* Industries
IT Services and IT Consulting and Gambling Facilities and Casinos
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