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The Role
Our client is looking to expand their operations team. This role offers the opportunity to play a vital part in keeping schedules running smoothly and ensuring seamless communication between teams, customers, and external partners.
About the Role: Youll be at the heart of the operations and planning function, helping to coordinate materials, schedule production, and ensure all bookings and installations are completed on time. Your ability to multitask and keep things running efficiently will directly contribute to customer satisfaction and the overall success of the team. This is a 12 month fixed term contract.
Key Responsibilities:
* Respond to customer, supplier, and internal team enquiries via phone and email
* Maintain inboxes and update systems with accurate information
* Use planning tools and internal systems to schedule work, materials, and resources
* Issue job instructions to the factory and highlight any potential bottlenecks
* Liaise with internal teams and subcontractors to manage bookings and installation timelines
* Monitor job progress, flag issues, and proactively resolve delays or complications
* Maintain up-to-date records of all planned and completed work
* Support scheduling and coordination of deliveries, installations, and accessories
* Act as a key communication point between planning, production, and customer service teams
* Attend and organise meetings as required
What Were Looking For:
* Previous experience in an administrative or planning role
* Exceptional organisational and multitasking abilities
* High attention to detail and accuracy
* Strong communication skills, both written and verbal
* Proficient in MS Excel, Word, Outlook, and internet-based systems
* Able to work under pressure and meet deadlines in a fast-paced environment
* A proactive, can-do attitude with a willingness to learn and take initiative
* Team player who enjoys collaboration and supporting others
Desirable (But Not Essential):
* Previous experience in a scheduling, planning, or coordination role
* Familiarity with workforce planning or resource management tools
* A background in customer service or field operations coordination
Why Apply?
* Join a friendly, ambitious team in a growing business
* Be part of a forward-thinking company that values continuous improvement
* Play a key role in delivering operational excellence
* Enjoy a varied, fast-paced role where no two days are the same
Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you havent received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit consortiumrecruitment.co.uk
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