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Customer Service Returns Assistant, Crawley
Client: Europcar
Location:
Job Category: Other
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EU work permit required: Yes
Job Reference:
0eee01c0f2fa
Job Views:
16
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Europcar is looking for a Customer Service Returns Assistant.
A full, valid driving licence, with a minimum of 4 years driving experience, is required.
Europcar offers a range of services beyond car rentals, including vehicle returns at Gatwick Airport.
We are seeking someone who enjoys customer-facing roles and working in a diverse team. You will work in a fast-paced environment, providing excellent customer service during the rental process, especially at vehicle return points.
Ideal candidates will have a passion for service, a calm approach, and experience dealing with busy customer environments.
What we offer:
* Competitive basic salary
* Bonus earning potential
* Free on-site parking
* Enhanced maternity leave (subject to eligibility)
* Discounted car hire rates
* 20% discount on EE mobile contracts
* Legal and support services via BUPA
* Career progression opportunities
Requirements:
* Valid clean driving licence with at least 4 years of driving experience
* Excellent communication and interpersonal skills
* Ability to work as part of a team in a fast-paced setting
* Flexible working hours, including days, evenings, and weekends
* Car rental/sales experience is desirable but not essential; training provided
Work schedule for Week 1: Monday, Tuesday, Friday, Saturday, Sunday
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