Job overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY WELSH AMBULANCE SERVICE TRUST
An exciting opportunity has arisen for a Business Administration Manager to support the Clinical Directorate.
The successful individual will be required to utilise their skills and knowledge of business management and the organisation to provide support for financial and human resource based queries as well as the communication of key information across the Directorate.
They will be responsible for developing and maintaining Directorate information and administration processes and operations, whilst managing and overseeing the secretarial and administrative support to the senior team in the Clinical Directorate and other staff within the Directorate. There is a particular focus on operating efficiently and effectively and smoothly co-ordinating their day-to-day business arrangements.
The base will be agreed on recruitment and there are flexible working arrangements for staff to work remotely.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The post holder will also be the first point of contact for a wide range of enquiries relating to the Directorate function and will be expected to establish excellent working relations with key internal and external contacts.
The post holder will provide line management, mentorship and co-ordinate activities for administrative staff within the Directorate and support staff ensuring they are providing strategic oversight to their work.
The post holder will undertake delegated duties on behalf of the Clinical Directorate Business Manager and will provide continuing leadership for members of the Business and Administration team within the Directorate under the guidance of and in conjunction with the Clinical Directorate Business Manager.
The Business Administration Manager will also provide dedicated business and project support to the ongoing development, delivery and review of key work programmes.
Working for our organisation
#RemarkablePeople
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.
Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
Essential criteria
* Degree level or equivalent relevant experience
* Excellent standard of competency in the use of Microsoft Office packages, typing/word processing, and shorthand or audio skills
* Good understanding of the main issues and working environment facing the Director and senior staff
* Evidence of continued professional development
Desirable criteria
* Detailed knowledge of the Trusts structure, organisation, functions, main objectives, and awareness of policies and procedures
* Understanding of Electronic Staff Record (ESR) System
* Understanding of ORACLE procurement system
Experience
Essential criteria
* Day to day mentorship of staff
* Experience of drafting briefing papers and correspondence at a senior level and to a range of audiences
* Demonstrable experience of coordinating workstreams in complex and challenging environments
* Experience of designing and implementing internal process and procedures
* Capability to plan over short-, medium- and long-term timeframes and adjust plans and resource requirements accordingly
Desirable criteria
* Experience of monitoring budgets and business planning processes
Skills and Attributes
Essential criteria
* Good interpersonal and communication skills, able to establish effective working relations with a wide range of internal and external contacts
* Good organisation and administrative skills, able to organise own work and Director’s working arrangements
* Work collaboratively with team members across a large department to achieve objectives
Desirable criteria
* Ability to speak Welsh
Other
Essential criteria
* Ability to travel within geographical area
* Able to work hours flexibly on occasion to meet deadlines