Solihull Community Podiatry is a small but dynamic team dedicated to delivering high-quality foot health services across the Solihull borough and within University Hospitals Birmingham. We are currently seeking an organised and proactive Community Podiatry Administrator to join our friendly, supportive team.
In this role, you will play a vital part in ensuring the smooth running of our service by:
1. Providing comprehensive, efficient administrative support for the Community Podiatry service.
2. Accurately scheduling patients into the correct clinics, following clinical specialty criteria.
3. Identifying and reporting any shortfalls in clinic capacity.
As a Community Podiatry Administrator, your key responsibilities will include:
1. Delivering a professional, efficient, and high-quality administrative service to support the Community Podiatry team.
2. Accurately entering and updating information on a range of Trust IT systems within agreed timescales.
3. Communicating effectively with patients, including scheduling and coordinating clinic appointments.
4. Managing incoming telephone calls, taking clear messages, and directing queries to the appropriate team members.
5. Organising and arranging meetings as required.
6. Handling incoming post, ensuring it is opened, recorded, and actioned appropriately.
7. Monitoring and responding to electronic correspondence, ensuring information is shared with relevant colleagues in a timely manner.
If you are detail-oriented, a confident communicator, and enjoy working as part of a close-knit team that makes a difference to patients every day, we would love to hear from you.
University Hospitals Birmingham NHS Foundation Trust strives to foster an inclusive culture where everyone feels like they belong, can thrive, and feels valued. We develop compassionate and culturally competent leaders, uphold our core values, and create a welcoming, diverse workplace. We are committed to attracting talented individuals from all backgrounds and supporting your full potential. For staff with disabilities, including physical disabilities, long-term health conditions, mental health, or neurodiverse conditions, we are dedicated to making reasonable adjustments to support you in your role.
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