Deputy Store Manager Job Description
We are looking for a customer-focused Deputy Store Manager to join our retail team. As a key member of the store management team, you will be responsible for ensuring that all store operations run smoothly and that customers receive an exceptional shopping experience.
**Customer Focus:**
* Provide exceptional customer service and ensure that customer needs are met
**Store Operations:**
* Manage cash processes and monitor stock integrity
* Ensure accurate inventory management and control
**Team Leadership:**
* Lead and inspire the team to deliver excellent customer service and achieve sales targets
* Provide coaching and guidance to team members
**Absentee Management:**
* Independently manage the store in the absence of the Store Manager
**Performance Monitoring:**
* Monitor and improve Key Performance Indicators (KPIs)
**Requirements:**
* Experience leading and developing a team in a fast-paced environment
* Excellent communication skills and ability to work with colleagues and customers
* Strong time management, delegation, and problem-solving skills
**Benefits:**
* Competitive salary and benefits package
* Ongoing training and development opportunities
* Enhanced family leave and pension scheme