Salary: £38,000 - 40,000 per year Requirements: Minimum of five years of customer-facing experience At least two years in a commercial IT support or projects role Degree or relevant technical qualification is preferred Recent Microsoft certifications are highly regarded Full UK driving licence and own transport Strong technical ability Excellent communication and customer service skills Background in technology, especially IT systems Positive, can-do attitude with confidence to engage stakeholders at all levels Genuine passion for IT and technology Five or more GCSEs, including English Smart, professional appearance Responsibilities: Provide on-site support at client locations across Berkshire, Hampshire, Surrey, and West London Engage in in-house and remote project work from our Windsor head office Troubleshoot and resolve technical issues for clients Develop and maintain positive relationships with clients Support a variety of modern technologies, including cyber security and cloud migrations Manage infrastructure projects and day-to-day IT support operations Diagnose and build PC and laptop hardware Implement and manage Microsoft 365 services including Exchange Online and SharePoint Maintain networking systems, including firewalls and VPNs Configure mobile device management with Microsoft Intune and Endpoint Manager Technologies: Cloud Hardware Support Microsoft 365 Microsoft Intune Mobile Security SharePoint Office 365 Active Directory Azure Cisco Exposed Firewall macOS NAT Network VPN VMware Veeam Windows More: At Active IT, we are a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience, we combine the responsiveness of a small team with the depth of a mature consultancy. We offer a competitive salary between £38,000 and £40,000, along with benefits including 20 days holiday plus public holidays, your birthday off, a pension scheme, and a generous mileage allowance. Join our friendly and collaborative team in driving real-world sustainability impact. last updated 19 week of 2026