Customer Service Advisor - Goals (Weekends) 16 hours - Saturday & Sunday 9am-5pm At Goals, the game means more. We have everything you'd expect from professional football. At Goals, it's anything but a kick about. This is a very exciting time to be joining Goals with our brand recently relaunched and major investment in new pitches and clubhouse facilities. We are looking for a customer service advisor to join our team based within Head Office in East Kilbride. You will part of a dedicated call centre team handling all calls and support for our 43 clubs based within the UK. Job Tasks Providing excellent customer service Answering incoming calls Handling customer queries and enquiries Resolving customer issues and complaints Managing multiple tasks Online chat helpdesk support agent Attributes Strong interpersonal skills Being professional and flexible Results driven and sales orientated Good Administrative knowledge of Microsoft pages; Excel, Word and Outlook Quality Organisational skills Professional Manner Excellent Time keeping