1 day ago Be among the first 25 applicants
TGS International Group provided pay range
This range is provided by TGS International Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from TGS International Group
Employment Type: Permanent
Salary: £36,000-£43,200 (Inclusive of 20% shifts allowance)
The Smart Hands Break Fix Engineer is required to work within a team of engineers carrying out network equipment break fix and ICT cabling infrastructure support at a client site – based in Camberley for most of your time, but on occasion may provide cover on other sites including Slough, Welwyn Garden City, Bromley, and Central London locations. Therefore, a car is required and travel to these sites would be expensed.
The work will include all types of patching, break fix, circuit provision and recovery, disconnect/reconnect of desktop and networking equipment, rack and stack of data center hardware, and provision of connectivity to data center hardware. The position will be site-based as required and reports to the Service Delivery Manager.
You will be part of a team delivering support services on a 24x7x365 shift basis and will be required to work as part of a shift pattern and receive a shift allowance.
What you’ll be doing as our Smart Hands Break Fix Field Engineer:
* Installation of equipment racks within technology rooms.
* Racking of servers and other network hardware equipment.
* Installation of power distribution units within equipment racks.
* Restack of equipment within existing technology rooms.
* Movement of equipment within site locations including stores.
* Perform technology component swaps.
* Decommission of equipment within technology rooms.
* Un-racking of servers and other network hardware equipment.
* Decommission of power distribution units within equipment racks.
* Removal of redundant infrastructure (empty cabinets, powered-off devices, redundant cabling, etc.) from technology rooms and workspaces.
* Audit and document desktop configuration, including patching and power, for existing and proposed user locations.
* Power down and disconnect desktop equipment including any peripherals, ensuring all are identified and labelled correctly ready for reconnection.
* Relocate and install desktop equipment and peripherals.
* Configure, install, and test analogue, digital, and VOIP telephone handsets; provide headset support as required.
* Connect network patching to servers and other equipment within racks.
* Carry out DBAN disk wipes using software.
* Interface with Corporate Real Estate on mechanical and electrical provisioning.
* Escort and supervise activities within technology rooms (e.g., third party and client staff).
* Technology room inspections.
* Assist with BMS alarm investigations.
* Review and assign work orders.
* Manage materials, tools, and test equipment.
* Carry out surveys and update drawings and schedules.
* Update records for all changes using asset management software when required.
* Provide third-party supervision (escort and monitoring).
* Deliver first-line support (e.g., reboots on instruction, identification of lights & connections).
* Represent site on incident bridges.
* Perform technology component swaps.
* Administer RMAs for faulty equipment.
* Support power circuits (e.g., sub-distribution in racks).
* Provide temperature control support (e.g., temporary fixes and liaison with Corporate Real Estate).
* Support structured and patch cabling faults.
* Provide supervision and quality assurance for cabling installations.
* Carry out all types of copper (voice and data) cabling installations, including termination and testing in line with client standards.
* Install earth cables, cabinets, and racks.
* Install cable containment systems.
* Audit and document existing cabling installations.
* Perform cable tracing activities.
* Manage patching within equipment cabinets.
* Compile patching schedules.
* Use IIM/CMS software for patching planning.
* Label cabling and hardware (patch panels, outlets, etc.) to client standards.
* Perform testing and fault finding on copper and fibre cabling infrastructure (including ISDN line tests) using modern testers.
* Update/edit records in asset management systems.
* Track daily activities, task completion, and incident/project status.
* Manage third-party vendors to ensure compliance with change control, specifications, and quality standards.
* Manage change control processes.
* Participate in incident resolution management.
What we’re looking for in our Smart Hands Break Fix Field Engineer
* Relevant experience working in a banking IT environment.
* Experience in ICT hardware break fix and MACs (moves, adds, and changes) in workplace/office and data centre facilities.
* Experience in structured cabling installation, fault finding, and testing using Fluke test equipment.
* Strong understanding of structured cabling standards and cable types (FTP, UTP & Optical Fibre).
* Proficient in Microsoft Office Suite (Outlook, Excel, Word).
* Self-starter with strong organizational skills and attention to detail.
* Ability to work independently and as part of a team.
* Strong multitasking and prioritization skills.
* Ability to work under pressure.
* Expertise in asset management and ticketing systems.
* In-depth knowledge of change management and service delivery processes.
* Ability to mentor and train new team members.
* Ability to approve and sign off training modules.
* Capability to lead shift activities and manage special projects end-to-end.
* Ability to cover line management responsibilities when needed.
* Satisfactory skills matrix score.
* Flexibility to work an alternating shift pattern.
* Must have own vehicle and a valid UK driver’s license.
Preferred but not essential:
* Formal training or qualifications in Information Technology.
* Experience with Intelligent Infrastructure Management (IIM).
* COMPTIA A+, Network+, Server+ certifications.
* 25 days annual leave plus UK bank holidays
* Health and wellbeing support, including employee assistance programmes
* Career development and training, including apprenticeships and on-the-job coaching
* Inclusive workplace culture, with support for diversity and disability inclusion
* Annual performance-related bonus, based on individual and company performance
* Workplace perks, such as free fruit and a supportive team environment
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Industries
IT System Data Services and Engineering Services
Referrals increase your chances of interviewing at TGS International Group by 2x
Get notified about new Data Center Engineer jobs in Camberley, England, United Kingdom.
Newsroom Front-End Developer (12 Month FTC/Secondment)
Isleworth, England, United Kingdom 3 days ago
Reading, England, United Kingdom 1 week ago
Lower Eashing, England, United Kingdom 3 weeks ago
Newsroom Front-End Developer (12 Month FTC/Secondment)
Isleworth, England, United Kingdom 2 days ago
Staines-Upon-Thames, England, United Kingdom 2 weeks ago
Surrey, England, United Kingdom 1 week ago
Surrey, England, United Kingdom 1 week ago
Graduate Software Engineer (Cloud Solutions)
Reading, England, United Kingdom 5 months ago
Reading, England, United Kingdom 2 weeks ago
Staines-Upon-Thames, England, United Kingdom 2 weeks ago
Isleworth, England, United Kingdom 2 days ago
Chertsey, England, United Kingdom 3 weeks ago
Guildford, England, United Kingdom 4 days ago
Woking, England, United Kingdom 1 week ago
Surrey, England, United Kingdom 2 months ago
Harrow, England, United Kingdom 1 week ago
Reading, England, United Kingdom 1 month ago
Reading, England, United Kingdom 4 days ago
Maidenhead, England, United Kingdom 3 days ago
Reading, England, United Kingdom 3 weeks ago
London, England, United Kingdom 8 months ago
Junior Embedded Software Engineer (ENG079)
Reading, England, United Kingdom 4 days ago
Software Engineer C#- up to £60k - ID42214
Staines-Upon-Thames, England, United Kingdom 3 days ago
Uxbridge, England, United Kingdom 1 week ago
Basingstoke, England, United Kingdom 1 day ago
Farnborough, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 9 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr