The Field Service Technician will be required to perform troubleshooting and repair on a range of manufactured and distributed products referring to detailed instructions, drawings, schematics and bills of materials; conduct final quality inspections and test products; field telephone technical support calls; issue return authorization to customers; evaluate returned products for nonconformance's and report observations; and tag and segregate nonconforming products. The Service Technician will use a variety of hand tools, test equipment, computer programs and machinery to complete the required tasks. With comprehensive experience the Service Technician can move into jobs that involve more skill and greater responsibility.
The site location for this role is Swindon.
Specific Responsibilities
Responsible for the repair, service, and installation of UPS systems both in-house and on-site
Troubleshoot and evaluate returned manufactured and distributed products and applicable electronic circuitry in the plant and at remote locations
Identify and summarize failure modes for quality and engineering purposes
Perform telephone technical support and issue return authorization when necessary
Properly use equipment and supplies as needed to accomplish job defined in work orders
Documents actions by completing production and service forms
Meets service repair goals on a daily, weekly, and a monthly basis.
Maintains safe and clean working environment by complying with procedures, rules and regulations.
Other duties as assigned.
Skills/Requirements
Level 2 or Level 3 qualification in electrical/electronic theory
Good understanding of basic electrical and/or electronic equipment
Ability to interpret a variety of instructions in written, oral, diagram or schedule form
Ability to use and understand Fluke meters, Hipot, Keytek, DVM's, and variac testers
Must be able to work with minimal supervision
Demonstrate a mechanical aptitude and manual dexterity
Ability to take responsibility for quality of work performed
Ability to effectively write and read English
PCB component level soldering skills
Ability to use pallet jacks and forklifts
Must hold a valid, clean driving license
Ability to travel up to 50% within the UK
Technical Skills
Experience with a variety of hand tools and machinery used in mechanical and electrical assembly including air and electric power tools
Ability to read and interpret mechanical/electrical drawings and schematics, bills of material, and follow test procedures
Experience with high voltage equipment
Microsoft software knowledge
AMETEK Powervar is a global provider of power management and facility automation solutions, headquartered in Waukegan, Illinois, with international sales and service offices in the United Kingdom, Canada, Mexico, Brazil and Germany. AMETEK Powervar is the first choice in power protection and energy management. Every piece of electronic equipment in the world works better and more dependably when it's protected from spikes, blackouts, electrical noise, common-mode voltage and other power protection challenges. That's why AMETEK POWERVAR builds power solutions for virtually every place on earth.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit for more information.