Here at West Bromwich Albion Football Club, we have an exciting opportunity to be a part of our events team as Venue Coordinator. This is a part time role where your primary responsibility will be the organisation and execution of all non-match-day events. You will be responsible for the planning process of non-match day events, ensuring that every event is delivered seamlessly, with prime focuses ensuring that all event details such as itineraries, catering, AV requirements, and client objectives. Your goal is to fully understand and capture each client’s needs to help them achieve the desired outcomes of their events. A key element of the role involves proactive account management. You'll be expected to build and maintain strong, long-term relationships with clients, working closely and professionally with our internal event managers. We are committed to delivering exceptional customer experience and take pride in offering flexible, responsive service with a solutions-focused mindset. Additionally, you will manage a variety of administrative responsibilities, including liaising with third-party suppliers, coordinating internal communications and meetings, and ensuring the accuracy of our Events Diary and costings. You’ll work closely with the Catering Operations Team, balancing event planning and on-the-ground operational support as needed, contributing to the overall success of our Events and Venue Operations. About The Candidate Person Specification Essential Criteria Experience Working within the Conference & Events environment Ability to work flexible hours, including nights and weekend. Highly organised and methodical approach to workload Confidential and diplomatic Excellent communication skills both written and verbally Full driving license Right to Work in the UK Desirable Criteria Knowledge and experience of the football/sports hospitality industry Industry/role related education/training qualifications Experience using Events Management Software About The Club Equality and Diversity West Bromwich Albion FC is an equal opportunities employer and is committed to provide equality and fairness for all employees and opposes all forms of unlawful and unfair discrimination and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. West Bromwich Albion Football Club also welcomes applications from suitably qualified members of the armed forces family. Safer Recruitment West Bromwich Albion is committed to safeguarding and promoting the welfare of children, young people and adults at risk, therefore expects all staff and volunteers to share this commitment. WBA’s Safeguarding, Equality and Whistleblowing policies can be accessed here https://www.wba.co.uk/club/about-us/club-policies It is unlawful for the Club to employ anyone who is involved with regulated activity who is barred from doing so and we will carry out rigorous pre-employment checks and screening. A DBS, References, Qualifications, Proof of Identity and Right Work in the UK checks will be required and carried out for this post.