On-site Support Engineer - Working with a major client in Cambridge
* Up to £45,000 (depending on experience)
Our client, a well-established specialist IT MSP based in the heart of London. They support some of UK's top financial clients.
They are looking for an enthusiastic 2nd Line On-site Engineer to come and join their team and work with a key client of theirs based in Cambridge. In this position you will get a chance to work with some of the latest technologies on the market, expanding across Mac and Windows OS.
You will be part of a team that manages the life cycle of service incidents, service requests and change requests which delivers all the elements of a high-quality service to both internal and external partners in a timely and accurate manner.
Key Skills and Experience:
1. Experience supporting and managing a primarily Mac based estate, end user both remote and deskside.
2. Experience of maintaining and administering solutions based on cloud-based platforms including AWS, Microsoft Azure and Office365, and the ability to evidence automating processes and procedures to reduce manual effort.
3. Broad and strong technical background with the Mac and Microsoft experience.
4. Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous.
5. Extensive experience in delivering desk side support to senior Executi...