Cloud Operations Engineer
Location: Cheltenham (full-time onsite)
Salary: Up to £50,000 base + package + shift allowance (30% shift premium)
NOTE: Candidates for this opportunity must be eligible for UK Security Clearance.
This is an opportunity to join a secure cloud infrastructure team supporting critical national workloads in a highly controlled, cutting-edge environment.
You’ll be part of a 24/7 operations function, gaining exposure to advanced, air-gapped cloud platforms and building hands-on expertise in modern infrastructure, Kubernetes, and automation tooling.
What you’ll be doing
* Acting as first-line support for secure cloud users, troubleshooting and resolving technical issues in a live production environment
* Managing and progressing support tickets, ensuring clear diagnosis, resolution, or escalation
* Supporting high-priority incidents using established runbooks and operational procedures
* Developing deep technical knowledge of secure, air-gapped cloud platforms
* Contributing to continuous improvement initiatives to reduce operational toil and enhance system reliability
* Collaborating with engineering teams to identify bugs, failures, and optimisation opportunities
What we’re looking for
* 1+ year of commercial experience in a cloud, infrastructure, or support role
* Strong foundation in Linux systems administration
* Exposure to production support / live service environments
* Hands-on experience or familiarity with:
* Terraform (Infrastructure as Code)
* Kubernetes
* Networking concepts and troubleshooting using Linux tools
* A proactive mindset with strong problem-solving capability
* Willingness to learn and develop within highly secure, non-standard cloud environments
Working pattern & environment
* Onsite working in Cheltenham
* Participation in a 24/7/365 shift rota (with additional shift premium)
* Opportunity to work within a high-security, mission-critical infrastructure environment
This role is ideal for someone early in their cloud career who wants exposure to complex, high-stakes environments and a fast track into advanced infrastructure operations.
If you’re a technically curious problem-solver ready to build real depth in cloud operations, apply today.