We're looking to recruit an experienced Housing Officer in Liverpool to support our social housing client within their Neighbourhoods team. This is a full-time, hybrid role, with an expectation to be out on patch a minimum of 2-3 days per week. This is an excellent opportunity for someone who's got a solid background in tenancy management, community engagement, and delivering high-quality customer services. Key responsibilities: Manage your own patch of properties within a designated area, delivering all aspects of tenancy and estate management Build and maintain positive relationships with tenants, community groups and local partners Respond to tenancy issues, including ASB investigations, safeguarding concerns, low level arrears and tenancy breaches Carry out estate inspections to ensure neighbourhoods remain clean, safe and well maintained Conduct tenancy signups, exchanges, audits, reviews, welcome visits and early-tenancy support Maintain accurate case notes and update housing management systems promptly What you'll need to succeed Proven experience in a housing and tenancy management role with a good understanding of housing lesislation and tenancy processes Excellent communication and conflict-resolution skills Ability to manage a varied workload independently Full UK driving licence with access to own vehicle and valid business insurance Ability to make immediate impact on the above duties What you'll get in return Weekly pay Hourly rates between £21 - £25 per hour Hybrid working Mileage reimbursement Option to be paid PAYE or Umbrella What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk