Delaware North UK is hiring a casual Profit Protection Compliance Manager to join our enthusiastic and collaborative teams across our London Stadia – Wembley, Emirates, and London Stadium – in Wembley, Islington, and Stratford, London. In electric atmospheres like these, no day at the office is the same. As a Profit Protection Compliance Manager, you will support the profit protection and operational teams on event days, delivering profit protection, risk, and compliance. Your role will involve mentoring and coaching team leaders, collaborating to drive success and excellence for great guest experiences. Join our vibrant team and kick off your new career.
Pay
The expected pay for this role is 26.8.
What We Offer
* Competitive weekly pay
* Flexible hours, choosing part‑time shifts including evenings and weekends that suit your lifestyle
* Experience in dynamic workplaces during our most exciting year hosting major sporting events and concerts in 2025, including Premier League football for West Ham United and Arsenal, Women’s Super League for Arsenal Women, England’s National Football teams, cup competitions, UK Athletics Meet, and music performances by Oasis, Coldplay, Linkin Park, Dua Lipa, Robbie Williams, Sam Fender, and Iron Maiden.
What will you do?
* Plan and deliver event‑day profit protection, compliance, and related tasks.
* Manage security‑related incidents involving Delaware North team members and incidents within Delaware North operational areas.
* Carry out event‑day revenue and stock variance investigations.
* Conduct team member, kiosk, and bar observations to monitor performance, complete audits, provide feedback, and drive improvements.
* Ensure the operation complies with health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s standards, policies, and procedures.
More About You
* Experience in profit protection or a related field, or managerial or supervisory experience in catering or hospitality.
* Experience conducting corporate investigation interviews, writing investigation reports and statements.
* Strong written and verbal communication, coaching and mentoring, collaboration, teamwork, independent working, self‑development, organisation, problem‑solving, and IT literacy.
* Good working knowledge of HR employment law, operational standards, and health and safety requirements within a catering setting.
* Ability to travel to support our stadium locations if required.
Who We Are
Since its opening in 2007, Delaware North has been the proud hospitality provider at the iconic Wembley Stadium, home to England’s National Football Teams. As the UK’s most significant sports and entertainment venue, the buzzing Wembley Stadium has showcased some of the world’s most iconic events, giving Delaware North team members countless opportunities to build outstanding memories with our guests.
From the Lionesses making history in 2022, winning the UEFA Women’s Euros with a record crowd for their first European title, to world‑class concerts from Adele, Coldplay, Ed Sheeran, Harry Styles, and The Weeknd, there is something for every entertainment enthusiast to enjoy. Wembley Stadium holds historic moments in English entertainment, and working with Delaware North at Wembley offers first‑class access to making spectacular events come to life. With jam‑packed events year‑round, there will be opportunities to excite everyone. This might not be your only job, but it may be your best!
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family‑owned company with over 100 years of history. Our operations span the world, offering you unique paths to growth and success. Whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us!
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