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Reservations Sales Manager, Crawley, West Sussex
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Client:
Hospitality & Catering Solutions Ltd (H&C)
Location:
Crawley, West Sussex, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
Job Title: Head of Reservations, Sales and Events
Our client is an iconic independent restaurant and event-based venue that offers exquisite food across two very successful venues. The group is well-established in London and is planning to expand their portfolio in the coming years. The successful Head of Reservations, Sales and Events can expect to be part of a very stable and successful operation!
Head of Reservations, Sales and Events Benefits:
* Monday to Friday shift patterns.
* A competitive starting package of £50,000 per annum + bonus + commission
* Bonus-related incentives payable twice per annum.
* 3% to 7% commission on organic sales – uncapped
* Based in Victoria – easy commute from most areas in London.
* Very stable team and operation.
Head of Reservations, Sales and Events Responsibilities:
* Act as a proud ambassador of the restaurant/venue.
* Support and train your team of reservation agents to ensure the smooth delivery of incoming/outgoing calls.
* Ensure the team is motivated and organized.
* Manage all third-party enquiries.
* Manage reports for reservations and events.
* Responsible for the group's Private Dining & Membership Manager.
* Develop sales revenue both proactively and reactively.
Head of Reservations, Sales and Events Requirements:
* A hands-on, natural leader with strong communication & organisational skills and the ability to coach and motivate the team.
* Knowledge of Quadranet, OpenTable, Collins and/or other reservation systems is required.
* An enthusiastic team player with a guest-focused approach and excellent attention to detail.
* A result-driven individual who can work proactively, dealing with and maximising all events/reservation enquiries.
* Freedom and support to proactively develop organic leads.
* Assist with hosting events when required.
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