Systems and Data Analyst (Milton Keynes, ENG, GB, MK7 6AA)Salary: £37694.00Change your career, change livesThe Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Find out more about us and our mission by watching this short video (you will be taken to YouTube by clicking this link).About the Role This role will be part of the Deputy Director RIS Operations portfolio whose aim is to coordinate the development and implementation of institutional Research and Knowledge Exchange related, policies and systems. This team oversees research governance integrity, compliance, adherence to matters of Trusted Research, management and support for all RKE systems and data.As a Systems and Data Analyst within Research and Innovation Services, you will directly provide administrative, operational, data reporting and project support. Working flexibly and collaboratively with colleagues across the Service and the wider University, you will primarily be responsible for the identification and implementation of resolutions to support for Research and Knowledge exchange (RKE) and PGR-related systems issues.You will also support the identification, implementation, and dissemination of good practice as part of a commitment to continuous improvement and the development of operational capabilities.Key Responsibilities Production of both regular and ad-hoc reports, drawing on data from multiple sources, using Excel and Power BI.Provide, email-based, user administration and system use support for research related systems.Produce and maintain user communications and system usage guides.Provide quality assurance of reports produced and the testing of low-code/no-code system and process enhancements.Where appropriate, assist with the ongoing enhancement of research related systems and processes.Undertaking activities as may reasonably be requested by line manager, R&E Senior Managers and the Head of R&E.About You EssentialA relevant degree, or equivalent experienceExperience of working in Higher Education Research Administration or sector-related knowledgeHighly proficient in Microsoft Office, being an expert in Excel and Power BIExcellent attention to detailEvidence of dedication to customer satisfactionProblem solving ability, numeracy, analytical and interpretative skillsEffective oral and written communication skills, with the ability to disseminate systems information to different audiencesOrganisational skills including the ability to manage own workloadWillingness to take on new or develop existing MS PowerApps skillsAbility to work flexibly both independently and part of a team Desirable:Power Platform experience - Power Apps, SharePoint experience Support with your applicationIf you have any questions, or need support or adjustments relating to your application, the recruitment process, or the role, please contact us on 01908 541111 or email careers@open.ac.uk quoting the advert reference number.What's in it for you?At The Open University, we offer a range of benefits to recognise and reward great work, alongside policies and flexible working that contribute towards a great work life balance. Get all the details of what benefits we offer by visiting our Staff Benefits page (clicking this link will open a new window).Flexible workingWe are open to discussions about flexible working. Whether it’s a job share, part time, compressed hours or another working arrangement. Please reach out to us to discuss what works best for you. Work locationThis role is contractually aligned to our offices in Milton Keynes. However, we can accomodate hybrid working where the required individual can work from home and the office with the understanding that they will need to be onsite at least 2 times per month. Within the initial training and induction period, there will be a requirement to be onsite more regularly. Next steps in the Recruitment processEarly closing date notificationWhile most roles will remain open until the advertised closing date, applications may be reviewed on an ongoing basis. In some cases, vacancies may close earlier if a sufficient number of suitable applications has been received and equality impacts have been appropriately considered. All roles will remain advertised for a minimum of one week before any early closure is implemented. If you have started an application or were in the process of applying when the advert closed, we encourage you to get in touch. We are committed to understanding individual circumstances and can offer further support where needed, including reasonable adjustments for applicants with protected characteristics.How to applyTo apply for this role please submit the following document(s):CVSupporting Statement (Your Supporting Statement should be no more than 1000 words and should outline how you meet the essential criteria listed above) You can view your progress and application communications when you are logged into our recruitment system. Please check your spam/junk folders if you do not receive associated email updates.