We are looking for a Learning Partner for our client, a leading international centre for business education, research and impact based within a world-renowned university, to support participants throughout their learning journey and ensure programmes are delivered effectively. In this role, you will work closely with participants, programme managers, and cross-functional teams to create learning plans, manage onboarding and follow-ups, and monitor progress and satisfaction. You will also support the use of new systems, tools, and microlearning approaches, while assisting the Head of Transformation with initiatives that embed change and improve the participant experience. This role is ideal for someone with experience in project or change management, strong analytical and communication skills, and the ability to work collaboratively across diverse teams.
Key responsibilities
* Create learning plans with participants that fit their goals
* Support onboarding and be the first contact point for new participants
* Manage follow-ups with participants at 3, 6 and 12 months
* Check and update participant goals during the programme
* Work with teams to prepare participant reports
* Analyse and report on participant progress and satisfaction
* Work with programme managers, business development and learning designers to make sure the learning experience matches expectations
* Use new systems, tools and microlearning to improve the post-programme experience
* Support the Head of Transformation with customer initiatives and change across the organisation
Skills/experience
* Experience in project management, operations, or change delivery
* Experience facilitating change in dynamic environments
* Skills in systems thinking, data analysis, and cross-functional stakeholder engagement
* Strong interpersonal and communication skills
* Ability to work effectively with academics, senior decision-makers, and company executives
* Commitment to delivering a high standard of professional service
* Ability to work effectively with individuals and teams from different cultural backgrounds
* Experience managing and analysing qualitative data
* Ability to prioritise tasks and perform effectively in time-sensitive situations
* Experience working within higher education or professional education environments (desirable)
A salary in the region of £40,000 – 60,000, bonus and generous benefits package including 33 days holiday plus bank holidays is offered.
How to apply
To apply, please send your CV and cover letter to enquiries@telferpartners.com referencing TP 926 or call +44(0)1223632512 for a confidential discussion. Early applications are preferred.
Referral Scheme
Telfer Partners offer a referral reward if we fill this vacancy with someone you recommend. You can send us contact details of anyone you would like to recommend to enquiries@telferpartners.com.
Equality Policy - Telfer Partners is committed to upholding a professional and impartial recruitment process. Our Equal Opportunities policy ensures that all job applicants and employees are treated fairly and equally, regardless of their gender, sexual orientation, marital status, race, nationality, religion, age, disability, or union membership status.
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