Join to apply for the Product Specialist, EPOS role at Primark
Overview
Primark is seeking a Product Specialist, EPOS to join our team. This role reports to the Engineering Manager and involves managing and optimizing our ePos landscape across over 200 applications, working closely with internal IT teams and vendors.
Benefits
* 27 days of leave, plus bank holidays, with options to buy additional days
* Flexible working arrangements, early Friday finish, subsidized cafeteria
* Primark Perks – discounts with local partners
Role Purpose
The ePos Product Specialist is responsible for delivering quality service, technical ownership, support, and optimization of the ePos solutions, ensuring effective integration with business operations.
Key Responsibilities
* Collaborate with technology teams to understand impacts of solutions
* Drive ePos delivery in partnership with project teams
* Participate in incident resolution and provide technical guidance
* Establish and enforce governance standards for vendors and solutions
* Describe system architecture and behaviors to stakeholders
* Champion best practices within the organization
* Govern service delivery and define standards
* Assess impact of changes and ensure compliance with change management processes
* Coordinate business continuity and disaster recovery activities
* Ensure audit points are addressed with proper documentation
* Provide technical leadership and manage risks related to architecture
* Review RFCs and manage patching and upgrades
* Track vulnerabilities and ensure timely remediation
Required Skills & Qualifications
* Strong communication skills (written and verbal)
* Understanding of core support processes
* Experience with retail or ePos solutions preferred
* Ownership mindset and ability to escalate issues
* Adaptability to new technologies and fast learning capability
* Attention to detail in documentation
* Problem-solving skills
* Motivated team player with a service-oriented approach
Additional Information
We welcome candidates who may not meet all criteria but are eager to contribute. Primark values diversity and inclusion, and offers support for accessibility needs during the recruitment process.
Join us to be part of a passionate team shaping the future of retail. Apply now and develop your career with Primark!
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