Location: Manchester, The Christie Private Care and The Wilmslow Hospital, including satellite sites.
Contract: Full time, Permanent.
Salary: Competitive salary + Benefits, pension, health cover, flexible benefits and excellent career development.
We’re looking for an experienced Head of Governance to join our senior management team based across The Christie Private Care and The Wilmslow Hospital; both rated ‘Outstanding’ by CQC. The Head of Governance will support the Senior Management team across the two sites with responsibility and accountability for ensuring they meet and exceed the necessary requirements of all regulatory, compliance and accreditation bodies. The Head of Governance provides clear robust guidance and support to all members of the Senior Management Team and will influence the culture and behaviours as part of a coordinated governance program.
What You’ll Do
* Support the Senior Management team to ensure all services are legally registered within the statutory and regulatory frameworks and are meeting the CQC essential standards and outcomes and all future regulatory assessment/investigation approaches.
* Provide a coordinated approach to the analysis of incidents, complaints, and performance metrics such that opportunities for quality improvement are identified in line with the requirements under PSIRF.
* Provide leadership for the facility to ensure a patient focused quality governance agenda is defined and reported via reports and presentations to the Senior Management Team.
* Responsible for ensuring that quality and risk management is embedded throughout the hospital by providing support, advice and guidance on all aspects of quality governance.
* Support the Quality and Facility Matrons with complaint investigations, liaising with distressed and bereaved families and work together for improvement.
What You’ll Bring
* A Healthcare management, Quality Management Qualification or equivalent experience.
* Educated to Degree level.
* Extensive and demonstrable knowledge of the UK governance, regulatory and legislative framework.
* Experience in or a thorough knowledge of clinical audit activities and associated governance and improvement programmes.
* Demonstrable experience in managing complaints investigations.
* Extensive experience of implementing Quality, Regulatory Compliance, Governance and risk management frameworks.
* Experience of patient safety investigations.
* The ability to analyse and critically appraise complex information.
* Change management and business redesign.
* Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and team.
* Collaborative approach with Senior Management and Clinicians.
Benefits
* 25 days holiday each year (plus bank holidays) increasing with service.
* Option to buy or sell leave to suit you.
* Private Healthcare Insurance for treatment at our leading hospitals.
* Private pension contribution which increases with length of service.
* Season Ticket Loan and Cycle to Work scheme.
* Group Life Assurance from day one.
* Critical illness cover.
* Enhanced Maternity and Paternity pay.
* Corporate staff discount for all facilities including Maternity packages at The Portland.
* Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
* Discounts with over 800 major retailers.
Reasonable Adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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