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Front office supervisor

Birmingham (West Midlands)
Hilton Birmingham Metropole
Office supervisor
Posted: 10 April
Offer description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. To share the light and warmth of hospitality. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
Hourly Rate£13.15
Smart uniform provided andlaundered
Free,healthy and high quality meals when on duty
Grow your Career your next position could beas an Assistant Front Office Manager.
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
Discounted dental and health cover
High street discounts: with Perks at Work
Free car park
Subsidised Taxi between 12am and 7am
Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
Guest Experience Day: 1 night stay with breakfastand dinner
Modern and inclusive Team Members areas
You will join the Front Office team, working in the reception area of the hotel.
You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests queries and complaints, and creating memorable experiences for our guests and colleagues.
Are you an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem-solving skills? Then this is the job for you!
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job, theres an extraordinary person working to make each Stay magical. Thats why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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