General Manager: Leisure and Entertainment Attraction
Location: Basingstoke
Salary: A GBP 50,000+ 40 Bonus
Overview
This role will be based in a growing brand with sites across the UK. You will be responsible for providing strong operational leadership to drive sales, strategy and customer service.
Responsibilities
* Developing and implementing the business growth strategy.
* Creating and maintaining an environment that prioritizes safety, enhances guest experience, and achieves annual revenue and profitability goals.
* Effectively communicating critical organizational information through staff meetings, one‑on‑one conversations, and appropriate digital communication such as email or IM channels.
* Providing all team members with consistent feedback, guidance, and/or disciplinary action based on safety, guest experience, and performance results.
* Ensuring staff is accountable to policies and guidelines while positively promoting company values and mission.
* Fostering an environment that creates world‑class service and experience for every guest.
Person Specification
* Knowledge of the hospitality, leisure, and entertainment sectors.
* Experience managing and leading teams.
* Previous track record of working within a commercial and operations environment.
* Commercial business management understanding with a proven track record in business development, business planning, setting financial targets and managing budgets.
* Managing complex teams, project delivery, financial skills, budget management.
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