Shop Supervisor – Eden Shopping Centre, High Wycombe
Location: Eden Shopping Centre, High Wycombe
Hours: 4 days a week (32 hours). This role involves weekend and late‑night openings working on a rota basis.
Salary: £20,601.17 (£12.35 per hour)
Closing date: Tuesday 11th November 2025
Overview
You will be part of the shop staff & volunteer team, engaging support for FNHC from the local community, maximising sales and profits, and actively promoting Gift Aid and the Hospice Lottery. In the absence of other staff, you will take responsibility for managing the shop, always promoting and supporting the aims of the Charity.
Responsibilities
* Support the Shop Manager and Assistant Manager to deliver an excellent retail offer for the local community.
* Work additional days as required, including occasional planned absence coverage and sickness absence when possible.
* Assist in achieving agreed income targets – sales, Gift Aid, and Hospice Lottery.
* Ensure a standard of excellence in customer service at all times.
* Safeguard the Charity’s reputation by working professionally and personifying FNHC values.
About You
* Experience working as part of a team in charity or fashion retail.
* Experience achieving sales targets in a customer‑facing environment.
* Physically fit and able to lift and carry large quantities of stock, waste and recycling on a daily basis.
* Positive, solution‑focused, ‘can‑do’ attitude.
* Aged 18 or over; role involves supervision of volunteers – all staff employed by FNHC Shops must be over 18.
Benefits
* Workplace pension – up to 6% employer contribution.
* 217.5 hours annual leave.
* Generous company sick pay allowance.
* Employee Assistance Programme including counselling.
* Smart Health & well‑being services (including online GP).
* Life assurance policy.
How to Apply
Please read the full job description and send your CV or application form together with a covering letter explaining your suitability for the role to recruitment@fnhospice.org.uk.
About Us
Florence Nightingale Hospice Charity is committed to being an inclusive employer and welcomes applications from all parts of the community, especially those in underrepresented groups.
#J-18808-Ljbffr