Job Description
Job Overview
(Note: In addition to these functions, employees are required to carry out such duties as may reasonably be required)
* Provide cleaning services within the organisation in accordance with agreed standards, legislative requirements, relevant regulations, and in line with accepted best practices
Location
* The service’s premises, but you may be required to work from other locations at the discretion of the company and with appropriate notice
About The Role
Role-specific Duties
The Domestic / Cleaner responsibilities include but are not limited to the following:
· Assist in the assessment of the effectiveness of cleaning implementation and delivery
· Implement actions to meet and maintain cleaning standards
· Evaluate standards of cleaning competence
· Ensure the service users’ rights are protected
· Promote and protect the welfare of individuals supported by the service
Working with Others
· Develop effective working relationships with other employees within the service
Other Duties
· Seek opportunities for personal and professional growth
Personal and Professional Development
· Take responsibility for your own professional development through performance and development reviews and relevant training
· Maintain cleaning skills at a current level and undertake training as required to keep knowledge up to date
Person Specification
Skills
· Proficient written skills
· Ability to ensure accurate, legible cleaning schedules are kept and maintained
· Strong communication skills – written and verbal English
· Ability to communicate effectively with service users and their visitors
Previous Experience
· Previous experience of working in a similar environment
· Previous experience of working as a domestic
· Experience of working with service users who have additional support needs
Values-Based Personal Qualities
Working Together
· Involve service users, families, external agencies, and colleagues
· Speak up when things go wrong
Respect and Dignity
· Understand and demonstrate person-centred care
· Treat people as individuals and respect their choices
· Promote independence and encourage appropriate risk-taking
Everybody Counts
· Ensure no one is discriminated against or excluded
· Understand human rights and their impact on care delivery
· Enable people to ‘speak up’ about concerns and act upon them
Commitment to Quality of Care
· Strive for quality in everything, recognising what quality means for service users
· Accept constructive criticism and focus on improvement
· Be open to new opportunities for learning and recognise limits of skills/knowledge
Compassion
· Treat people with kindness
· Demonstrate empathy in all areas of work
· Respect the values of others and provide a caring service
Improving Lives
· Focus on how things can be improved and share ideas
· Understand wellbeing and what matters to service users
· Improve outcomes for people
· Ensure appropriate services are provided
Skills Needed
About The Company
At Constantia Healthcare Group, we believe great care starts with great people. We are a values-driven organisation supporting individuals with age-related needs and complex care requirements, ensuring the people we care for remain at the centre of everything we do. Our teams are supported, respected and encouraged to grow, because we know that when our colleagues thrive, the quality of care we deliver thrives too. We are proud to be an organisation that invests in its services, develops its people and continually strives for excellence. Joining Constantia means becoming part of a team that genuinely cares about making a difference.
Company Culture
Constantia Healthcare Group is a growing care organisation dedicated to providing high-quality support for people with age-related needs and complex care requirements. Our approach is simple: put people first and build teams that feel supported, valued and proud of the work they do. We believe in strong leadership, clear values and a culture where colleagues are empowered to deliver the very best care. We are committed to continuously improving our homes, investing in our teams and raising standards across everything we do. If you want to work somewhere where your contribution truly matters, Constantia Healthcare Group is a place where you can thrive.
Desired Criteria
Required Criteria
Closing DateThursday 30th April, 2026