Company - National Plant Hire Company Job Title - Junior Hire Controller Location - Chester-Le-Street Salary - £25,500/ annum + company bonusHours - 8.00am-5.30pm Monday to Thursday, 8.00am-5.00pm Friday We have an exciting opportunity for a Junior Hire Controller to join the team of a national company that supplies specialist equipment to the construction and events industry. The role offers excellent opportunities for progression and training. As a Junior Hire Controller you will be the first point of contact for customers and will support the Depot Manager in all aspects of the day-to-day operations of the depot, whilst learning all the varied roles within the Hire desk team. The main parts of the role include: Role
* Providing all customers with the same excellent levels of customer service throughout the hire process
* Dealing with customer enquiries and requests via phone and email
* Processing customer orders using rental software package
* Organising daily and weekly logistics for all deliveries, collections and equipment maintenance
* Process paperwork associated with hire contracts and the servicing of equipment
* Work closely with the depot foreman and team of engineers to ensure all customer requests and orders are delivered to a high standard
Requirements
1. Ability to prioritise a variety of matters and deal with them in a professional and timely manner
2. Strong verbal and written communica...