Looking for a new leadership challenge in the smart buildings and energy optimisation sector? VIGO is recruiting for an esteemed client in need of a dynamic Bureau Manager. This is an exciting opportunity, where your responsibilities will encompass strategic leadership, commercial strategy, and operational performance. Role Overview As the Bureau Manager, you will guide the development, delivery, and growth of our client's 24/7 BMS remote service and energy and carbon reporting bureau services. Key to this role is setting a commercial strategy, driving operational performance, and managing the Bureau Team. The overarching goal? To streamline our client's service delivery and assist their customers in achieving net-zero objectives. Key Responsibilities Drive strategic leadership and inspire a culture of accountability, collaboration, and continuous improvement Empower your team to deliver high-quality service and resolve process challenges Devise a business plan for consistent and robust growth of the Bureau function Create chargeable Bureau services that increase revenue and client retention Oversee the fulfillment of contractual Service Level Agreements (SLAs) Collaborate on customer communication and service collateral production Support the Commercial Team in promoting existing and new Bureau services Monitor KPIs and use data insights to improve service efficiency and quality The Ideal Candidate Possesses leadership experience in service teams (preferably in energy, utilities, or the public sector) Displays commercial acumen, proven in managing budgets, and driving strategic plans Has experience with Trend and Tridium including IQvision Demonstrates excellent IT knowledge, particularly in connected networks and smart buildings Excels in stakeholder and relationship management, both internally and externally Possesses strong analytical skills with a knack for using data insights Has experience in managing service deliverables, SLAs, and KPIs Maintains high organisational skills, demonstrates keen attention to detail and multitasking abilities What’s on Offer A competitive salary package Opportunity to lead and shape a critical function in a fast-growing sector Great opportunities for career progression Comprehensive benefits package Ready to lead the way in smart buildings and energy optimisation? Apply now or contact the VIGO team to find out more.