COMPANY OVERVIEW
KSD Support Services Ltd is part of the KSD Group, a leading building maintenance and facilities management provider operating across the UK. The company delivers comprehensive FM services to a portfolio of prestigious clients, including major retail, hospitality, and commercial organisations such as Tesco and Stonegate Group.
JOB PURPOSE
The main purpose of this role is to carry out planned and reactive drainage tasks safely, efficiently, and to a high standard. This includes diagnosing and resolving drainage issues, performing maintenance, and ensuring compliance with all health and safety and environmental regulations.
KEY RESPONSIBILITIES
Technical Duties:
The primary responsibilities are detailed below, however KSD Support Services Ltd may require additional responsibilities to be absorbed within reason from time to time to meet business demands.
* Carry out daily vehicle checks and report any defects.
* Operate CCTV camera equipment.
* Complete drainage surveys and technical reports as necessary and to cascade all key data / photos to relevant personnel.
* Effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions and escalate where necessary.
* Report repairs and carry out maintenance to sewage systems, drain/gullet cleaning, and pump stations etc.
* Clear blockages using high-pressure water jetting and other methods.
* Maintain accurate records of all work undertaken e.g., completing daily work sheets detailing work undertaken and materials used after each job, taking site before and after photos.
* Ensuring that Health and Safety procedures and safe working practices are adhered to at all times, in accordance with all technical standards.
* Build positive working relationships with clients and colleagues.
* Ensure all work is completed to a high standard of quality and client satisfaction.
* Participate in the 'out-of-hour service’ on a rota basis, on average 1 in 4 weeks.
PERSON SPECIFICATION
Essential Requirements:
Qualifications:
* Full Clean UK Driving Licence.
* Have a positive ‘can do’ attitude.
* Be able to priorities all allocated work sensibly and efficiently.
* Be a great team player as well an ability to work on your own initiative.
* Experience using jetting equipment, CCTV survey systems, and drainage repair tools.
* Confident using handheld IT Equipment - Basic understanding of Excel, Outlook and word.
* Excellent timekeeping and communication skills.
* Full industry recognised qualification obtained to NVQ Level 3, or equivalent.
* CSCS Card or equivalent.
Desirable Requirements:
* Previous experience in drainage maintenance (domestic, commercial, or industrial) would be beneficial.
* City and Guilds Confined Space certification.
* High-pressure water jetting qualification.
* First Aid certificate.
* Asbestos Awareness certificate.
TERMS AND CONDITIONS OF EMPLOYMENT
Working Hours:
* The role will involve working a 45 hours per week. You must be flexible with working days/hours, working away, early starts, late finishes and some weekend work.
* The role will involve participating in providing an ‘out of hours service’ on a rota basis (1 week in every 6 weeks approx.). This will involve unsocial hours, weekends and public and bank holidays.
* Regular overtime available.
Benefits:
Company Benefits:
Excellent training and development opportunities
.Company van and fuel card - business use only.
Company branded uniform and PPE.
Trade cards.
Mobile phone and/or tablet.
Paid 30-minute lunch break