Job Title:
Food
& Beverage Team Member
Base:
Searles
Leisure Resort
Reporting
to:
Front
of House Manager
Job
Purpose:
As
a Food and Beverage Team Member you will be an enthusiastic and energetic
individual and part of the wider Food & Beverage team. This role is
customer focused within a fast- paced environment, the post holder will
therefore have good communication skills and a passion for delivering excellent
customer service.
You
will support the Company’s mission and objectives through compliance to
Policies and Procedures.
Key
Responsibilities:
·
Engaging with the customers, providing excellent customer
service.
·
Serving Food and Drink, across different outlets on the resort,
in line with the principles of the 8 steps of service.
·
Ensure the Food & Beverage areas are prepared, clean and
fully set for service as detailed by the procedure.
·
Maintain a clean and tidy work area at all times.
·
Assist with sorting deliveries as required.
·
Follow cash handling procedures.
·
To follow the relevant Company and Department Procedures and
adhere to all Food Hygiene and Health & Safety requirements.
·
To maintain knowledge of the complete menu including daily
specials, and any special events within the establishment.
·
Comply to all regulations
and policies such as Data Protection Act, Health & Safety and
Safeguarding, ensure a safe working
environment for all staff members.
·
To complete any in-house training as required and participate in
team meetings.
·
To act as an ambassador for the business and ensure that the
Company is promoted externally on all occasions.
·
To perform any other duties as required.
Key
Relationships:
·
F&B Front of House Team
·
F&B Management
Education,
Training & Experience:
·
Teamwork skills and the ability to act as the public face of the
business
·
Computer literate
·
Previous Experience within a similar setting desirable but
training will be given.
·
Food Hygiene Certificates (Desirable)
Disposition
& requirements:
·
Full valid Driving Licence for UK (Desirable)
·
Flexible Schedule, for Working hours
·
Maintain a professional standard of work attire.
•
Standard full length black trousers or skirt, management
shirt/top
•
Mid to long length hair must be neatly tied back
•
Jewellery kept to minimum, No chipped nail polish.
•
Closed toe formal black shoes
·
Excellent Customer Service
·
Enthusiastic and Energetic Team Player
·
Strong Work Ethic, Organised with Good Timekeeping Skills
·
Works well in a fast-paced environment
·
Polite and well-mannered with good communication skills