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Head of Technology Strategy & Operating Model, Welwyn Garden City
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Client:
Tesco
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
024c69006ea7
Job Views:
3
Posted:
10.05.2025
Expiry Date:
24.06.2025
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Job Description:
As Head of Technology Strategy & Operating Model, I drive the definition, socialisation & implementation of an overarching technology strategy, and the associated core end-to-end technology operating model. My team and I work across a broad set of senior stakeholders within Technology and the broader business to ensure a strategic balance between centralised governance and decentralised strategy development and execution. Beyond shaping compelling content for diverse audiences, I focus on driving measurable improvements in Technology's overall effectiveness, ensuring our strategy and operating model deliver tangible business value.
You will be responsible for:
Technology Strategy:
Lead the development of the Technology Strategy framework, collaborating with the extended leadership team to ensure a federated approach, with strategic topics owned by the most relevant teams.
Partner with Business Strategy & Planning to align and evolve the Technology Strategy alongside the business strategy, ensuring both iterate cohesively.
Drive the ongoing creation and maintenance of strategic content, ensuring alignment with the agreed framework and balancing centrally versus locally-owned strategy.
Foster relationships across teams to embed strategic guidance into processes, decisions, and communications, ensuring the strategy's relevance is understood.
Operating Model:
Define and maintain a high-level framework for how Technology describes and understands its end-to-end ways of working, ensuring alignment with our Technology Strategy. Emphasise aspects expected to be consistent across Technology teams, including mandatory elements and established 'best practices.'
Lead the continuous development and refinement of the operating model to meet evolving organisational needs, fostering adaptability and scalability as the business grows and transforms.
Manage materials, education, and governance using a federated approach, balancing centrally defined elements, contributions from other teams, and local flexibility, ensuring the model remains relevant and impactful.
Lead overarching operating model related initiatives, including those related to improving colleague & stakeholder understanding, as well as significant change activity
Leadership:
Lead the two cross-cutting practices of Technology Strategy and OpModel, ensuring their operations and development drive maximum transformational impact
Align practices with adjacent functions, both within Directorate (e.g. Enterprise Architecture, Change & Comms) and beyond (e.g. Portfolio, Service Management, etc.)
Continuously track and review value delivered by the practices, and ensure priorities, investments & activities are optimised based on business needs & expected benefits
You will need:
Operational skills relevant for this job
Strong relationship-building skills, with the ability to collaborate and influence effectively across functions and locations.
Exceptional communication skills, capable of simplifying complex concepts for diverse audiences.
Adaptability and agility to switch seamlessly between contexts, reflecting the breadth of Technology's strategy and operating model.
Proficiency in adopting a coaching and consultative approach to support teams and stakeholders.
Critical thinking skills to challenge ideas constructively and appropriately.
Strategic vision and the ability to maintain a big-picture perspective while understanding organisational priorities.
Value-driven leadership with a focus on delivering impactful outcomes through scalable partnership and practice models.
Deep interest and expertise in current and emerging Technology strategies, operating models, and related frameworks.
Experience relevant for this job
Extensive experience in owning, driving, and delivering Technology Strategy through its full lifecycle, including the development and leadership of strategic plans over 3–5-year timescales.
Experience in defining Technology operating models and successfully delivering operating model transformation, working across a broad range of colleagues, across many countries and cultures
Proven expertise in leveraging quantitative and qualitative data to design, implement, and evaluate the impact of complex strategies and operating models at an organisational level.
Demonstrated success in delivering a diverse and complex agenda, with a proven ability to manage a broad remit with resilience and adaptability.
Extensive experience in leading, mentoring, and developing high-performing teams
Experience of Group delivery would be an advantage (i.e. multiple markets, business units)
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What's in it for you:
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
Annual bonus scheme of up to 45% of base salary
Car Cash Allowance
Holiday starting at 25 days plus a personal day (plus Bank holidays)
Private medical insurance
Retirement savings plan - save between 6% - 10% and Tesco will contribute 1.5 times this amount
26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We have recently announced that we will be moving towards a more blended working week – combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.
NOTE: Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details on your agreed start date.
We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please visit https://www.tesco-careers.com/accessibility
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