Assistant Building Manager - Battersea, London
CBRE UK, Battersea, England, United Kingdom
Building Manager/Facilities Manager
Role Purpose
Manage the day-to-day operational activities in line with health and safety, environmental, company procedures, legislative requirements, budgetary costs and client/tenant requirements, meeting customer service criteria and key performance indicators.
Key Responsibilities
* Commercial
• Preparation, control and monitoring of the service charge budget in accordance with the client’s budgetary agreement and business time‑scales, in conjunction with the Senior Facilities Manager.
• Preparation of management reports as required by the business.
* Compliance
• Responsibility for all health and safety compliance, including regular audits, fire and evacuation drills, updating emergency plans and maintaining the Meridian Health and Safety tool.
• Proactive risk management and insurance compliance with public and statutory bodies.
• Annual review and testing of the Crisis Management plan.
• Assistance with the compilation of external contracts alongside the Senior Facilities Manager and Procurement Department, ensuring alignment with company policy.
• Maintenance of all required management information and records (asset register, emergency plans, plant testing, etc.).
• Liaison with local authorities. Any other duties as required by the business.
* Customer Service and Quality
• Ensure the building’s interior and exterior fabric is maintained to a high standard, following the agreed maintenance programme and monitoring FM works on site with suppliers and contractors.
• Develop and maintain excellent occupier relationships, providing high‑standard service and attending tenant meetings.
• Oversight and regular review of contractor work to ensure contractual standards are met.
* People Management
• Direct line management of on‑site CBREMS personnel, ensuring appropriate training and performance management, including annual appraisals and objective setting.
Person Specification/Requirements
* Educated to degree level or equivalent.
* Previous experience of facilities management of property or portfolio of properties, including line management of company personnel, contractors and service agreements.
* Knowledge of the technical aspects of premises management.
* Excellent customer service, interpersonal and communication skills.
* Good awareness of Health and Safety legislation and environmental protection requirements.
* IT literacy, with experience of industry‑specific IT applications.
* Ability to work on own initiative within a pressurised environment.
* IOSH qualification.
* IWFM qualification desirable.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
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