RESERVATIONS AGENT
LONDON - OFFICE BASED
IMMEDIATE START
Get Recruited are recruiting on behalf of a hospitality group who are looking for a Reservations Agent to join their team. This is a great opportunity for someone from a Reservations Agent, Reservations Executive, Corporate Hospitality, Serviced Apartments, Group Reservations, Global Reservations, Hotel Reservations, Aparthotels, Business Travel background.
THE ROLE:
* Updating and maintaining the reservations systems, processing bookings and ensuring all contact information is correct.
* Handing reservations enquires by Phone, Email, Web Portals, Business Travel Agents and Online Booking Agents.
* Dealing within individual & group bookings.
* Understanding the clients needs and ensuring the correct property is selected in terms of location, facilities, budget and grade of property.
* Ensuring a high conversion of enquiries to bookings by providing an informative and professional approach.
* Preparing booking confirmations to the client and ensuring all special requests are passed to the property in advance of booking.
* Working to ensure that all enquiries are handled promptly and that all confirmations are set within ample time.
THE PERSON:
1. Must have experience within a fast-paced reservations role within hote...