We are currently recruiting a Sales & Operations Coordinator (Portuguese speaking) to join our friendly, family‑run business. This is a varied and rewarding position where you will support sales, customer service, operations, and compliance, helping to ensure the smooth day‑to‑day running of the business. Sales, Customer Service & Marketing
Responsibilities
* Handling customer enquiries via email, phone, WhatsApp, and other communication channels
* Providing professional and friendly support to convert enquiries into orders
* Processing sales orders accurately and efficiently
* Assisting with sales and marketing initiatives to maximise revenue
Operations & Logistics
* Supporting coordination of drivers, vehicles, warehousing, and lifting equipment
* Arranging local and international deliveries and collections
* Liaising with carriers and courier partners
* Ensuring services delivered efficiently and in line with company procedures
Compliance & Governance
* Supporting regulatory and legal compliance
* Maintaining company standards, policies, and procedures
* Assisting with operational oversight and supervision
Qualifications
* Fluent in Portuguese (spoken and written)
* Works well under pressure in a busy, fast‑paced environment
* Can multitask and prioritise effectively
* Has excellent attention to detail
* Is a confident and professional communicator
* Is a team player with a positive attitude
* Takes pride in delivering excellent customer service
* Experience in sales support, customer service, operations, or administration is beneficial, but attitude, reliability, and willingness to learn are equally important
* We are looking for an organised and confident communicator who thrives in a fast‑paced environment
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