Fancy working for a global brand that is genuinely going places? Scape is a premium accommodation provider with buildings across London, Surrey, Leeds, Australia, and the US. We are always looking for passionate individuals to join our growing team. We offer an excellent benefits package, including an onsite gym, free fresh fruit, and a generous holiday allowance. We support our staff to achieve their full potential, providing opportunities for progression. If you're enthusiastic about working with a talented team to deliver the best living experience, don't hesitate to apply today. We look forward to receiving your CV.
As a Scape receptionist, your main responsibilities would be:
* Providing a knowledgeable and friendly welcome to all students and guests, whether in person or over the phone.
* Handling post and parcels efficiently and carefully, logging all signed-for deliveries.
* Keeping our booking system updated.
* Maintaining the reception desk and entrance lobby in a clean and tidy manner at all times.
* Understanding and following our health and safety policies, operational procedures, risk assessments, and method statements.
* Raising maintenance requests for students and general maintenance, and communicating with our maintenance team.
* Responding to and logging enquiries, working with your Team Leader or Residence Manager as needed.
* Ensuring the circulation and distribution of relevant notices, letters, and information to residents.
* Handling and logging complaints professionally and compassionately, escalating them to the Residence Manager for resolution.
* Opportunities for career progression and development.
* Overtime and the possibility to work across multiple Scape sites.
* Enrolment onto the Scape Pension Scheme.*
* Participating in team socials.
#J-18808-Ljbffr