16th Floor - Hospitality Assistant Manager - Birmingham, West Midlands Lexington is an award-winning contract caterer that focus on providing great food and service to customers. To do this we need fabulous people and we work hard to create an environment where our team members feel engaged, inspired, valued and enjoy what they do. What you’ll be doing… As Hospitality Assistant Manager, you will support the Hospitality Manager in overseeing day-to-day operations, ensuring exceptional service delivery, and maintaining high standards across all hospitality functions. Assist in managing the front-of-house and back-of-house hospitality operations Support, motivate, and lead the hospitality team to deliver outstanding service Ensure all events, functions, and daily operations are delivered to the highest standard Help coordinate staffing, rotas, and shift planning to ensure adequate coverage Monitor quality control across food, service, and presentation standards Build strong relationships with clients and guests, handling feedback professionally Ensure health & safety, food hygiene, and company compliance policies are upheld Contribute to training and development initiatives for team growth Assist with stock control, ordering, and inventory management Working pattern: Monday to Friday What can you bring? Previous experience in a hospitality supervisory or assistant management role Strong leadership and communication skills A passion for excellent customer service and attention to detail Ability to manage and motivate a team in a fast-paced environment Good understanding of food safety, health and safety, and hygiene standards Excellent organisational and problem-solving abilities Flexible and proactive approach to work Experience working in events, catering, or premium hospitality environments is desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That’s why we make sure our team feels appreciated, supported, and set up for success! Here’s what’s waiting for you: Free, tasty meals - Enjoy tasty, nutritious food on us while you work! Flexible working - including part time roles, because life doesn’t run on a 9-5 schedule. Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life’s important moments - whether family, personal or unexpected. Give back time - paid volunteering days for the causes you care about. Room to grow - career development and learning opportunities for all stages of your career. Wellbeing first - mental health support and wellbeing perks. Financial security - pension schemes and life assurance. Exclusive discounts - save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You’ll Love Working Here We’re a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here’s the best part - 87% of our team say they’re proud to work here! Why? Because we create a place where you’re listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you’re passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren’t just policies, they’re who we are. We know that different perspectives make us stronger, and we’re dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we’re happy to help! Ready to join us? Hit ‘Apply Now’ and let’s chat!