Salary: Up to £35,000 (DOE)Hours: Monday-FridayLocation: Office-based, Croydon Portfolio: Supporting 400-500 units across 5-6 residential blocks
The Role
We are supporting an established Block Management team in their search for a proactive Assistant Block Manager to support a Block Manager in delivering a high standard of service across a varied residential portfolio. This is a great opportunity to develop your career within block management, gaining exposure to all aspects of property operations, compliance, and client management.
Key Responsibilities
Property Management
* Support the day-to-day management of residential blocks and communal areas
* Assist with site inspections and follow up on maintenance issues
* Coordinate contractors for cleaning, repairs, and compliance works
* Respond to resident queries and support complaint resolution
Leasehold & Compliance
* Assist in ensuring compliance with lease agreements and legal obligations
* Support Section 20 consultation processes
* Help maintain accurate records and stay updated on leasehold legislation
Health & Safety
* Support compliance with H&S and fire safety regulations
* Assist with arranging risk assessments, inspections, and insurance renewals
Major Works
* Provide administrative and operational support on larger projects
* Liaise with contractors and help track timelines and budgets
* Communicate updates to leaseholders where required
Stakeholder Management
* Build relationships with residents, leaseholders, and freeholders
* Support the preparation for AGMs and client reporting
Legal & Disputes
* Assist in handling resident queries and low-level disputes
* Escalate more complex issues appropriately
* Support compliance with GDPR, AML, and relevant regulations
About You
* Some experience in residential/block property management (or strong admin support in property)
* Basic understanding of leasehold and service charge processes
* Strong organisational and communication skills
* Able to manage multiple tasks and work in a fast-paced environment
* Proactive, detail-oriented, and eager to learn
Please contact Jack on -
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