Job Overview:
We are seeking a highly motivated and commercially focused National Account Executive to join our team. You will help manage and grow key national accounts through strong-relationship building, customer support and cross-functional collaboration. With 1 to 2 years’ experience in a similar role or commercial environment (ideally FMCG), you’ll bring excellent communication skills, attention to detail, and a proactive, can-do attitude.
About NORTHERN BL°C
At NORTHERN BL°C we make great ice cream that’s for everyone. Using a chef’s approach to flavour and with innovation at our core, we’re on a mission to do ice cream differently. We believe that ice cream is meant to be indulgent; its own type of delicious, that can be enjoyed at any time, by anybody.
Key Responsibilities:
· Client Relationship Management: Act as the primary point of contact for a portfolio of national accounts. Build and maintain strong, long-lasting relationships, by delivering exceptional customer service and consistent communication. Support the National Account Manager in managing the wider customer base. Regularly visit client sites to conduct meetings, training, and sampling sessions.
· Support National Accounts Team: Coordinate and support the execution of customer meetings and presentations. Manage the organisation and tracking of samples, equipment, and point-of-sale materials. Ensure timely follow-up and delivery of agreed actions to maintain momentum.
· Account Planning & Commercial Growth: Support the development and delivery of strategic account plans to drive customer growth. Contribute to annual and monthly sales forecasts, budgets, and promotional plans. Work closely with the finance team to manage pricing proposals, margin analysis, and tender submissions.
· Event Management & Sampling Activation: Lead the planning and execution of trade events, and sampling activations to enhance brand visibility and customer engagement. This includes pre-event coordination, on-site execution, networking, lead capture, and thorough post-event follow-up.
· Market & Customer Insight: Develop a deep understanding of customer needs, including menu strategy, category focus, and product innovation requirements. Leverage market trends & insights to influence product development and commercial strategy.
· Project Management: Support cross-functional project delivery across new product launches. Maintain timelines and stakeholder communication to ensure on-time execution.
· Cross Functional Collaboration: Work collaboratively with internal teams, including Marketing, NPD, Supply Chain, and Finance, to ensure aligned execution of customer objectives.
· Reporting & Analysis: Support on producing regular reports on account performance, sales metrics, new opportunities and market trends. Analyse commercial data to identify growth opportunities, risks, and recommend corrective actions where necessary.
IDEAL CANDIDATE REQUIREMENTS:
· At least 1-2 years’ experience in a similar role or in a commercial environment, ideally within FMCG
· Strong communication and interpersonal skills, with a passion for product
· Excellent attention to detail, proactive and a mindset to continuously learn and improve
· Able to demonstrate ability to manage multiple priorities and meet deadlines successfully
· Confident & self-motivated
· A people person - and a team player
· Flexibility to travel as needed to customers sites and events across the UK
· UK driving licence
· Must love food, dessert and (especially) ice cream!
WHAT’S ON OFFER:
· Office based role (Leeds city centre) with regular travel across the UK
· Annual salary of £30,000 to £35,000 dependent on qualifications and experience
· 25 days annual leave plus bank holidays
· Comprehensive benefits package including access to discounts scheme, employee assistance programme, life assurance cover and opportunities for learning and development
· Excellent career development and progression opportunities
This is a fantastic opportunity to join one of the most exciting food brands in the market. You’ll be working with a small passionate team, with a wealth of experience, which offers a great opportunity to learn and develop whilst working with a market leading product that will give you tremendous job satisfaction.
Love Ice Cream? Driven? Passionate?
* If you think you have the right characteristics to join our team, please get in touch.