What will you be doing?
As a Agile Delivery Manager your key responsibilities will be:
1. Under the guidance of the Partner &Product Manager for InsurSight, actively support the development of the InsurSight product through Agile Project Delivery practices, with particular emphasis on creating a best in industry product, motivated team and predictable estimation of work
2. Facilitate team productivity and effectiveness through consultative collaboration regarding appropriate resource allocation, task-level coordination, and prioritisation
3. Assume the role of coach within the team, advising team members regarding optimal Agile approaches to task-level delivery
4. Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work, leveraging organisational resources to improve capacity for project work, and mentoring and developing team members
5. Alongside the Product Manager, help to articulate, write and prioritise Epics, Features and user stories to align product roadmap with client demand
6. Organise and lead all Agile ceremonies (stand up, planning, refinement, review, retrospectives
7. Own the removal of blockers and management of risk within the InsurSight team. This will include building strong working relationships with departments across LCP, such as LCP’sDigital Services (IT) team
8. Support the product team with identifying, planning and prioritising product-level development activity, facilitating communication and stakeholder engagement, managing customer expectations for deliverables and suitable governance measures
9. Effectively apply Agile methods to manage concurrent projects and development teams (currently 3 planned) within a fast-paced, changing environment
10. Establish feedback loops, taking responsibility for the translation and measurement of value and how this relates to practical objectives and the needs of the business. Agree the measurements of success and track the results, informing the Product Manager and technical leads. Metrics to be used for measuring success include, but not limited to cycle time, bug responses time and ROI on Azure spend
11. Establish and cultivate relationships with stakeholders, be a trusted advisor and authority within the firm’s Agile community and champion best practices
12. Own the release process for InsurSight, managing release candidates and working alongside the development team to release safely and efficiently
13. Key contributor to the InsurSight Steering Group, assuming ultimate responsibility for delivery dates, blockers and plans to remediate
Skills and Experience:
14. Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together to fit differing project needs and stakeholders ranging from developers working on the product, up to senior partner level
15. Demonstrable experience of becoming a subject matter expert in a B2B SaaS product, acting as a go to for questions, queries and providing support refining and articulating work items (Epics, Stories, Tasks), acting as a proxy to the Product Manager on operational prioritisation and conversing with customers via support channels
16. A proven track record of successfully operating in a SaaS product in a senor role offering, implementing and maturing Agile methodologies, in a fluid development environment with multi-function teams. Experience of dotted line management of other delivery professionals (eg ScrumMaster, other delivery managers) is preferred
17. Proven experience of managing both internal and external stakeholders to agree consensus and a plan
18. In-depth knowledge and demonstrable experience ofImplementing Agile in a scale-up teamWhat good looks like within an Agile software development contextMotivating product development teams to derive the most valueSuccessful Agile coachingSaaS products (with experience of supporting and involvement in commercial negotiations desirable). The ideal candidate would have 5 years+ experience working for a SaaS product, ideally from start up to established product
19. Prior experience supporting the development of Agile practices within a maturing Agile environment, which is seeking to establish and embed best practices
20. Sufficient level of technical background (Azure, Cosmos DB, C#, Python) to provide credible leadership to product teams and evaluate complex project risks and issues accurately and objectively
What’s in it for you?
Take a look at our and Career stories pages to see why our people love being here! As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes:
For you:
21. Hybrid working (see top of the advert for details)
22. Professional study support (where applicable)
23. Access to our internal Wellbeing, LGBTQ+, Multicultural and Women’s networks
For your family:
24. Life assurance
25. Income protection
26. Enhanced maternity/paternity/adoption and shared parental leave
For your health:
27. 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday
28. Private medical insurance
29. Discounted gym memberships, critical illness and dental insurance through our flexible benefits
30. Eye care vouchers
31. Cycle to work scheme
32. Digital GP services
For your wealth:
33. Competitive pension scheme
34. Discretionary bonus scheme
35. High street discounts
36. Season ticket loans
For others:
37. Volunteering opportunities
For the environment:
38. Electric vehicle salary sacrifice scheme (qualifying period applies)