Overview: Sonata Software is a leading modernization engineering company with $1B+ revenue, specializing in cloud, data, and Microsoft Dynamics modernization using their proprietary Platformation™ methodology. Headquartered in Bangalore, it serves global clients in retail, manufacturing, and healthcare with a strong focus on Generative AI and intelligent ecosystems
Win365 / MECM (aka SCCM)/Intune- Technical Advisor
Permanent- 100% REMOTE
Brentford, United Kingdom
Job Description:
The Win365 / MECM (aka SCCM)/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to:
* Design, Deploy, Review and Assess the health of the infrastructure and clients around Windows 365 service and associated configuration management requirements of these services
* Upgrade, update and maintain the Win365 environment
* Troubleshoot issues with infrastructure and clients
* Tune and optimize for performance
* Assist with reporting
* Assist in setting up Management with Intune
* Assist in planning, reviewing and troubleshooting Software Updates feature
* Assist in planning, reviewing and troubleshooting Task Sequences
* Provide training in all areas of Win365 and its ongoing management to ensure customer goals are met
Ideal candidate experience:
8+ years working as a depth expert and technology owner or consultant around virtual desktop infrastructure and modern endpoint management
Ability to present to multiple levels of customer leadership.
Ability to act as a consultant and architect for multiple customers.
Broad knowledge across multiple scenarios:
* Win365/Windows Desktop using associated modern management tooling
* Package/Application creation
* Desktop OS Upgrades using different approaches
* Intune and Co-Management experience
* SSRS Reporting and/or PowerBI experience, PowerShell scripting