Overview
Job title: Adult Lead Worker Service Lead
Reporting to: Service Manager
Contract: Permanent
Location: 48-52 Allcock Street, Birmingham B9 4DY
Hours: 35 Hours
Date last updated: August 2025
Who are we?
We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.
Role purpose
The Adult Lead Worker service is based at our main hub in Digbeth but provides city-wide support to adults experiencing multiple disadvantage. This service provides flexible, strengths-based advice and support to people aged 18 years plus who experience two or more of substance use, poor mental health, history of repeat homelessness and offending history. Clients may also be serially excluded from services or be at risk of exclusion from mainstream services.
This is a targeted service that aims to build resilience, improve health and wellbeing and move people towards independent living at an early stage, in order to prevent or delay the need for crisis interventions.
The Lead Workers will also act as a community navigator linking the client into local services and activities, ensuring access to and receipt of necessary care and support that will vary for each client.
You will be leading a large team of Lead Workers and report to the Service Manager.
Key Tasks (selection)
* To oversee operational delivery of the Adult Lead Worker Service to ensure that the outcomes are achieved in line with the contract requirements.
* To manage data capture relating to the contract and ensure effective support plans, case notes and statistical data analysis is available.
* To assist in regular reporting through a range of statistical data, case studies, client feedback and other routes on a monthly and quarterly basis.
* Work alongside and in partnership with other services across the city to promote appropriate referrals and joint working to get the best outcomes for clients.
For the full list of Key Tasks, Managerial Responsibilities and Requirements, please see the Job description and Person Spec below and apply via the link.
https://sifafireside.co.uk/workwithus/adult-lead-worker-service-lead/
Seniority level
* Mid-Senior level
Employment type
* Full-time
* Industries: Non-profit Organizations
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