Are you looking to kick start your career in Administration? Are you looking to join an organisation where you feel rewarded for the work you do every day?
We are looking for an Administration Support Officer to join our team! You will join our Podiatry team, supporting patients to optimise their experience.
Main duties of the job
You will support optimisation of clinical diaries through following the administrative standard operating procedures. This will include:
* Answering calls
* Responding to patient queries
* Booking appointments
* Sending out appropriate patient communication
* Registering referrals
You will be required to work in our electronic notes system (EMIS) and your role will involve adding appropriate documentation to patient records.
Depending on service need, you may also cover reception duties which will include meeting and greeting patients and visitors.
Other responsibilities may include ordering stationery and supplies, being a fire warden, and making room bookings.
About us
We are Sirona care & health – England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.
Experience
* Administration work relevant to the position applied for
* Customer/client interaction
* Good interpersonal and communication skills with the ability to liaise confidently and professionally face to face and over the telephone with a variety of people
* Good level of IT literacy
* Experience of working in an office environment dealing with correspondence, filing, photocopying and routine administrative work.
* Experience working in a health/social care or service orientated organisation
Qualifications
* NVQ 2 in Administration or equivalent experience
* Numeracy and Literacy level 1 qualification or equivalent demonstrable skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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