Job Introduction
We are recruiting for a Parts Advisor to join our Toyota Dealership in Coventry. The hours of work are Monday to Friday, 08:00 - 18:00, with Saturdays on a rota basis.
Excellent basic salary and benefits with an OTE of £32,000.
You will be responsible for supplying Toyota parts to the general public, trade customers, and our workshops. This role is ideal for a motivated individual with experience and a passion for customer service for one of the world’s leading car brands.
This is an excellent opportunity to develop your career within parts at Listers Toyota.
Role and Responsibilities
1. Order Preparation: Pre-picking parts for workshop job cards, customer orders, and checking stock availability.
2. Sales and Customer Service: Handling inbound and outbound calls, walk-in customers, and internet enquiries, building customer relationships with good product knowledge.
3. Stock Control: Replenishing consumables and service parts to ensure swift service to workshops and customers.
4. Warranty Claims: Processing warranty claims related to parts and completing all administration accurately, including customer records and invoicing.
About You
* Motor Factor knowledge from a similar role is preferred.
* Confidence, resilience, drive, energy, and talent.
* A well-presented individual with a positive attitude and desire to succeed.
* Ability to quickly build rapport with customers.
What We Offer
* 25 days holiday plus bank holidays
* Company pension
* Wellness programme
* Sick pay
* Group life insurance
* Staff discount on car servicing
* Listers benefits including discounts on retailers, restaurants, cinemas, and holidays
* Long service and loyalty incentives
* Staff referral scheme
* In-house, manufacturer, and professional qualifications
* Company events
Why Listers?
Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our team of over two and a half thousand people. We represent some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support our employees in all areas of the business; whatever your aspirations, Listers has a career for you.
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