Head of Product – (FTC) 12 months
Salt have partnered with a leading platform provider servicing one of the largest regulated industries aimed at promoting sustainability, affordability and accessibility to the hundreds of millions of people accessing these services globally on a daily basis.
They are looking for an experienced Product Leader to join the business on a 12 month parental leave cover to drive the strategy and execution across their market leading CCaaS platform. This is a mission-critical product within the portfolio aimed at providing customer with exceptional, AI driven and cost-efficient customer service.
You’ll own the global strategy and roadmap for the group, driving development milestones and coach, manage and mentor a talented team of Product Managers.
The role offers a unique opportunity to to transform customer insights into product innovation whilst influencing at a global scale.
Some key requirements include:
1. Proven experience managing and scaling multiple product teams, with a focus on coaching and mentoring.
2. Strong commercial acumen, particularly around GTM and pricing.
3. Background in retail operations and or contact centres (CCaaS).
4. Experience working with AI to automate manual processes.
The role embraces flexible, hybrid working with a pragmatic approach to time in the office from either London or Bristol.
You’ll access a full breakdown of benefits including discretionary bonus, private medical and life assurance with a competitive base salary of up to £130k.
If you’re an experienced product leader looking to drive AI adoption within customer care, for a mission driven business having a tangible, positive impact on society, then please apply today.
*Rates depend on experience and client requirements